Violets and Vases ("we," "our," or "us") operates Violets and Vases App (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application.
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide to Us
When you create an account or make a purchase, we collect:
- Account Information: Name and email address
- Shipping Information: Shipping address for order fulfillment
- Payment Information: Payment transaction details are processed by our payment processors (Stripe and Apple Pay). We do not store your credit card information on our servers.
1.2 Authentication Information
- Google Sign-In: Basic profile information such as name and email
- Apple Sign In: Information provided by Apple, which may include an email address or private relay email
1.3 Automatically Collected Information
- Usage Data: Analytics data collected through Mixpanel to understand how users interact with the App.
- Device Information: Basic device and operating system information for analytics purposes.
1.4 Optional Information
- Favorites: Stored to personalize your experience.
- Shopping Cart: Temporarily stored to facilitate your shopping experience.
2. How We Use Your Information
- Process orders, payments, and deliveries
- Provide core app functionality
- Improve services and performance
- Communicate order updates and support responses
- Detect and prevent fraud or security issues
We do not use your information for marketing purposes or third-party advertising.
3. How We Share Your Information
Service Providers
We work with trusted third-party providers:
- Stripe — payment processing
- Apple Pay — payment processing
- Supabase — cloud database and backend services
- Mixpanel — analytics
- Google and Apple — authentication services
These providers may access your information only to perform services on our behalf.
Legal Requirements
We may disclose information if required by law or valid legal requests.
Business Transfers
Your data may be transferred in connection with a merger, acquisition, or asset sale.
We do not sell or rent your personal information.
4. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
You may request deletion at any time by contacting us at violetsandvases@gmail.com.
5. Data Security
- Encryption in transit using SSL/TLS
- Secure cloud storage
- PCI-compliant payment processors
While we strive to protect your data, no method of transmission is completely secure.
6. Your Privacy Rights
California Residents (CCPA)
- Right to know what data we collect
- Right to request deletion
- Right to opt out of data sales (we do not sell data)
- Right to non-discrimination
General Rights
- Access your data
- Correct inaccurate data
- Request deletion
- Request data portability
Contact us at violetsandvases@gmail.com to exercise these rights.
7. Children's Privacy
The App is not intended for children under 13, and we do not knowingly collect their data.
8. Third-Party Links
We are not responsible for the privacy practices of third-party services.
9. International Data Transfers
Your information may be transferred to jurisdictions with different data protection laws, including the United States.
10. Changes to This Privacy Policy
We may update this policy periodically. Continued use of the App constitutes acceptance of updates.
11. Contact Us
Email: violetsandvases@gmail.com
Developer: Violets and Vases
Address: 1401 Manhattan Ave Unit A, Manhattan Beach, CA 90266
12. Data Processing Details
Information Linked to You
- Name and email
- Shipping address
- Purchase history
- Favorites and cart items
- Account-linked analytics
Anonymous Data
If you use the App without an account, only anonymous analytics are collected.
Third-Party Analytics
Mixpanel privacy policy:
https://mixpanel.com/legal/privacy-policy/
Terms of Service